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Frequently Asked Questions

Q:
Are there any other handheld devices that offer live, real-time vehicle valuation data? 
 
A:
No. Laser Appraiser is the only handheld device that delivers live, real-time data to ensure you’re getting the most up-to-date information on every vehicle you appraise.
 
     
Q: What do you mean by Live? Real-time?   
A:
“Live” - Laser Appraiser 2.0 is the only system in the world that automatically uses a live hit on every transaction to ENSURE CURRENT VALUES and eliminate the need for user managed uploads/downloads to ensure you have the latest values.  Laser Appraiser 2.0 is also the only system that has a desktop interface, which allows scans on the handheld to show up on your desktop.
 
     
A:
“Real-Time”:  Taking the last answer a step further, not only are the scans available online as soon as they are scanned but also edits to mileage and additions or deductions to vehicle trim can be made on either the handheld or the desktop for the same vehicle and, once refreshed, seen on either.  Because we do all the live updates for data, the values are as real-time and up to date as possible.  Also, the VHR is a live hit to AutoCheck or CARFAX every time, so “Real-Time” information is as current as the vendors can produce.
 
     
Q: Is Laser Appraiser fast?  
A:
Laser Appraiser delivers wholesale, loan and retail values PLUS history and other important data in seconds.
 
     
Q:
If I already have a vehicle history report account is there an additional cost to use the VHRs with Laser Appraiser? 
 
A: No  
     
Q:
Is there daily maintenance (such as downloading) required for Laser Appraiser? 
 
A:
No - Laser Appraiser does not require manual updating.  All updates are automatic.  Just keep your handheld unit(s) charged, and Laser Appraiser does everything else.
 
     
Q:
Can the Laser Appraiser handheld device communicate information to another desktop (or laptop) within my dealership? 
 
A:
Yes – Information from the handheld unit is automatically interfaced with any laptop or desktop on your network.
 
     
Q:
Can information on the desktop be printed out for other uses? 
 
A: Yes – Information on the desktop will allow you to print summary reports, book-out reports, and vehicle history reports.  
     
Q:
Besides scanning VIN barcodes, can numbers be entered in manually? 
 
A:
Yes – VIN numbers can be manually entered using the touch screen. 
 
     
Q:
If I have more than one handheld device at my dealership or other dealerships in my group, can I send information on vehicles to my other handheld devices? 
 
A:
Yes – With a simple touch of a button you can send information from device to device within your network of dealers. 
 
     
Q:
What other services are included on the Laser Appraiser device? 
 
A:
Web browsing and email are both available at no additional charge.
 
     

 

 

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